See If These Fit.
Below are answers to questions frequently asked by Riders® by Lee® shoppers and fans. If you don't see your question here, feel free to email us or call our Consumer Relations department at 1-888-784-8571, Monday - Friday, 8am - 5pm EST.
Thanks for your interest in Riders® By Lee® products. You can browse right now in our online catalog. Click the Where to Buy option to find a store near you or to click through to our online partners to shop online.
Riders does not currently offer catalogs. Please visit a Riders® By Lee® retailer near you. If you are unable to find the particular Riders® By Lee® style you are looking for at your local Riders® By Lee® retailer, please feel free to contact our Consumer Relations department at 1-888-784-8571 to discuss placing a direct order.
If you are looking for a particular style or size of Riders® By Lee® jeans and cannot locate it at a Riders® By Lee® retailer or online, you may call our Consumer Relations representatives and they will assist you. Call 1-888-784-8571. Friendly folks are standing by Monday - Friday, 8am - 5pm EST.
We value our customers and we strive for full customer satisfaction. If you would like to exchange a Riders® By Lee® product for a different color or size, please return it to the store where it was purchased. Each item we manufacture carries a one-year warranty, which covers actual defects in materials or workmanship. Our warranty is a statement of Riders® By Lee®'s continuing commitment to high standards of quality. In order to aid in our quality control efforts, we would like you to return the garment in question for inspection and analysis. Please return the garment to Riders Quality Control, 1421 South Elm St., Greensboro, NC 27406.
If the garment is found to be defective under the terms of our warranty, it will be replaced or you will be refunded with a letter of explanation. For your protection please be certain to insure the package when you ship it to us. We recommend sending your package UPS Ground as UPS provides a shipment tracking number or send it Parcel Post insured. We will reimburse you for your postage expenses if you send it in by one of these methods. You will hear from us regarding a refund or product replacement within 4-6 weeks from the receipt of your garment.
Although we would like to continually provide all of our styles to our customers, sales are the deciding factor for our current product line. If a product does not perform well, we sometimes discontinue it from our line. By letting us know you love a particular product, you, along with the other customers with the same requests, might bring that product back to the stores.
VF Corporation is the parent company to many apparel brands including Wrangler®, Lee®, Riders® By Lee®, JanSport® and Nautica®. VF is structured under coalitions -- the Jeanswear Coalition, the Imagewear Coalition, the Outdoor Coalition, and the Sportswear Coalition. VF Jeanswear consists of the VF jean brands -- Riders®, Wrangler® Five Star, Wrangler® Jeans Co., 20X®, RIGGS WORKWEAR® by Wrangler®, Lee®, Rustler®, etc. For more information on VF, visit VFC.com.
Yes, please call 1-888-784-8571. Friendly folks are standing by Monday - Friday, 8am - 5pm EST, ready to answer your questions or track down the information you need.
If you would like to establish an account with Riders® By Lee®, please call our toll-free number at 1-888-245-9766.
If you'd like more information on joining our team, check out our Current Jobs Openings page. Prefer to apply the old-fashioned way? Send a resume stating your qualifications to: Human Resources, VF Jeanswear Limited Partnership, 400 North Elm Street, Greensboro, NC 27401. We will keep you in mind as positions open up that interest you. VF Jeanswear is an equal opportunity employer.
We are under contract with our advertising agency for the creation, production and placement of all of our print and broadcast media. They choose models through contacts with modeling agencies, celebrity talent agents and our own endorsees. We appreciate your interest in Riders® By Lee® and wish you all the best in pursuing your modeling career.
We Are Here To Help.
If you have a question or need help finding a Riders® by Lee® product, please contact us.